We’re proud to share the results of our 2025 employee engagement survey, which highlight the strength of our culture and the progress we have made across the business over the past two years.
Our overall engagement score reached 61%, a significant increase from 49% in 2023. This improvement reflects the ongoing commitment of our people and leaders to building a supportive, high performing workplace.
Outperforming The National Trend
While employee engagement scores across Australia are trending downward, Coffey Testing is moving in the opposite direction.
According to the Gallup State of the Global Workplace Report 2025, the average engagement score in Australia has dropped to 23%, down from 33.6% in 2023. This means Coffey Testing is currently tracking well above the national average.
These results are a strong reflection of the culture we are building and the dedication of our team across laboratories, project sites, and offices around the country.
Our Highest Scoring Areas
The survey also highlighted several areas where our team reported particularly strong results.
- 96% of employees agree the people they work with treat them with respect.
- 95% of employees agree they know what is expected of them at work.
- 94% of employees agree Coffey Testing is a safe place to work.
- 94% of employees agree their team are committed to doing quality work.
These results reinforce the importance of respect, clarity, safety, and quality in the way we work together every day.
Areas Of Significant Improvement Since 2023
The survey also showed strong improvements across a number of key areas compared with our 2023 results.
- +18%. I have the tools and resources to do my job well.
- +13%. Coffey Testing supports a balance between work and personal life.
- +13%. I am confident our senior leaders are taking the action needed to grow Coffey Testing.
- +12%. I believe that Coffey Testing has a successful future.
- +12%. I receive the training I need to do my job well.
- +12%. My manager gives me ongoing feedback about my performance.
- +10%. My manager regularly recognises my efforts and contributions.
- +8%. I am paid fairly for the work that I do.
These improvements demonstrate the positive impact of the initiatives implemented since the previous survey. They also highlight the importance of leadership, development, communication, and recognition in building a strong workplace culture.
Continuing To Build A Better Workplace
While we are proud of these results, we see this survey as an important opportunity to keep improving. Employee feedback helps guide our priorities and ensures we continue building a workplace where people feel supported, respected, and empowered to do their best work.
A sincere thank you to everyone across Coffey Testing who took the time to share their feedback and continues to contribute to making our organisation a great place to work.